Nelson Mandela Metropolitan University Business School Leaders for tomorrow
PDBA Degree
Back to Index 17 March 2016

How to manage global businesses

February 2016 - Even though South African businesses are good at procuring raw materials, parts, component and finished goods from overseas, small producers do not always know how to scale up in order to export. During the School’s recent Study Visit, Ms Carmenita Redcliffe, from the Nelson Mandela Bay’s Trade and Export Promotion HelpDesk gave a presentation to the block release Integrated Management class of PDBAs.

Managers are constantly challenged to trade and manage businesses globally and need to be updated on ever-changing business requirements involved in international trade. Ms Redcliffe showcased to students from Cape Town, Durban, East London and  Gauteng how Port Elizabeth is setting the standard by starting the one-stop-shop ”HelpDesk” as a first in the Department of Trade and Industry’s initiatives to promote exports. Businesses are supported to grow from being “ an Export Explorer, to being Export Aware, being Export Ready, an Export Start-Up and developing into a Global Exporter”.

This new Export Helpdesk partnership with the Business School is aligned with the supply chain and maritime capacity building research focus of Dr Jessica Fraser. Export related enquiries can be addressed to, while related research project enquiries can be addressed to